CANCELLATION POLICY

DIVINE CROWN BRAIDS & BEAUTY — POLICIES When you sit in my chair, the time is yours. Unhurried, gentle, and fully focused on you. These policies are how I protect that experience for you and for every woman after you. Your Deposit A non-refundable deposit of $50-$100 depending on the style, holds your time. It is applied to your service total. All Services Are Final Every style is created by hand, just for you, with time and skill that can’t be returned. For that reason, I do not offer refunds. Your satisfaction still matters to me. If something isn’t right, reach out within 72 hours and I will make it right at no charge. Changes to Your Appointment Life happens. Reschedule at least 48 hours ahead and your deposit moves with you, once. Cancellations inside 48 hours or missed appointments forfeit the deposit. Arriving on Time Your appointment is reserved for you alone. A 15-minute grace period is given. After that, a $30 late fee applies, and after 30 minutes the appointment may need to be cancelled. My prices reflect more than 20 years of practice, a gentle hand, and the care I put into every client. I keep them the same for everyone, so they are not open to negotiation. Your final price will be confirmed in person once I’ve seen your hair, so you’ll know exactly what to expect before we begin. Hair Hair is included / Please bring: type and amount. Coming Prepared Please arrive with your hair freshly washed, fully detangled, completely dry, and free of heavy products. I do not wash and braid hair on the same day, so your hair needs to be ready when you sit in my chair. This lets me give all of our time to your style, and to you. A Calm Space Appointments are for the client only. Guests or children are welcomed must be at your watch during service. Your time peaceful and focused are precious. Sacred Crown Scalp Oil All product sales are final. Booking means you agree to these policies, and that you’re ready to be cared for.